FAQs






Frequently Asked Questions (FAQs)

 

Q.  How do I become a resident of Beechview Manor?

A.  Anyone seeking admission must first complete an application and provide some minimum information that will help determine if the person meets the criteria and requirements under the Section 8 rental assistance program.  Applications are taken without regard to gender, race, creed or familial status and are governed by HUD regulations. See our CONTACT US page to contact us via email, or call 412.571.2999 for Beechview Manor’s main office.

Q.  Do I have to be a member of a parish to be eligible?

A.  No.  We welcome residents of all faiths and encourage numerous programs to meet the spiritual needs of residents from varying denominations.

Q.  Are children able to visit?

A. Yes!  Beechview Manor is home for its residents.  As with all family and friends, visitors are welcome at the residents’ choosing, however, children are not permitted to be unaccompanied in the building, run through the building, use the computers, TV or other electronics meant for resident’s use only.

Q.  Are there activities and opportunities to be social with the other residents?
We hold many events and social activities for residents throughout the year including picnics, game night, movie night and watching Steelers games on our TV.  Activities in the community room may include bingo, cards, and movies. Get-togethers include breakfasts, luncheons, teas and dinners and birthday celebrations. Our annual Christmas party gives our residents a chance to enjoy each other’s company in a formal setting.

Q.  What happens if additional care is required?

A. At Beechview Manor, we are very concerned with our residents’ health and overall well-being.  Although the residents must be able to live independently, a service coordinator may assist residents with medical and therapy appointments, senior companion services, health insurance, financial and legal issues, rent rebates and Access transportation needs or other support services that help simplify daily living.

Q. You mentioned that service coordinators may provide some services related to financial assistance. Can you provide some examples of these financial assistance services?

A.  Service coordinators may:

  • Assist you in reading and understanding your bills, place calls to companies when there is an error.
  • Sign you up for benefits with companies who offer discounted services on heating phone services and other necessities.
  • Bring in banks or financial institutions that can help you with balancing your check book or other personal finance issues.
  • Advocate for you when you may have problems paying bills or work with companies that have payment plan options.
  • Negotiate quantity discounts with area businesses to provide lower cost goods and services.

Q. You mentioned that service coordinators may provide some services related to medical assistance.  Can you provide some examples of these medical assistance services?

A.  Service coordinators may:

  • Provide assistance with prescription drug benefit plans (find companies that offer low-cost prescription medications).
  • Set up a home health aide or needed nursing services.
  • Set up a “wellness clinic” where healthcare providers come to your community and offer free blood pressure screenings, cholesterol tests and other health-related tests.
  • Help you read and understand your Medicare or Medicaid bills and statements.
  • Arrange physician appointments and transportation.
  • Collaborate with Discharge Planners, if you are admitted to a hospital, and work with them to make sure that your transition back home runs smoothly.
  • Arrange for medical equipment delivery and set up.
  • Distribute and help you fill out Emergency Medical Information forms for paramedics to use in case of an emergency.

Q.  You mentioned that service coordinators may provide some additional services to help support daily living.  Can you provide some examples of these additional services?

A.  Service coordinators may:

  • Assist you in finding and arranging for homemaker assistance such as cleaning, cooking, laundry, etc.
  • Arrange for grocery shopping services, pharmacy delivery, Meals on Wheels and other food preparation related services.
  • Arrange for transportation services for other shopping needs.

Q. You mentioned that service coordinators may provide some educational support services.  Can you provide some examples of these educational support services?

A.  Service coordinators may:

  • Provide monthly presentations on topics related to living wills, telemarketing fraud, home health care providers computer training and companion programs.
  • Connect you with other educational and recreational programs in your community.
  • Work with libraries to have books and other resources delivered on a routine basis.
  • Assist your community in developing a residents association, if one does not already exist.
  • Set up senior companion programs or “buddy” programs for safety or crime watch services.

Q. You mentioned that service coordinators may provide some legal support services.  Can you provide some examples of these legal services?

A.  Service coordinators may:

  • Assist you in completing forms or obtaining necessary information regarding living wills or advance derivatives.
  • Assist you in reviewing your social security earnings statements.
  • Assist you in reviewing death or survivor’s benefits, or making funeral arrangements for a loved one.

Q.  Will the information that I share with a service coordinator be kept confidential?

A.  Service coordinators are bound by a Code of Ethics that require all of the personal information you share with them to remain confidential.  The service coordinator will sign a “Confidentiality Agreement” in your presence when you first meet to discuss your concerns.  You may keep a copy of this form for your records.

Q.  What types of services can a service coordinator NOT provide?

A. Service coordinators are not permitted to provide direct services, which means that they may not perform the duties of a home health aide or homemaker.  However, they can help make arrangements for services that perform these functions.  Service coordinators can not serve as a “fill in” property manager.  They can not perform the responsibilities for the office managers when he or she is not on site.  And service coordinators do not work as the activity director. However, they can assist resident association in arranging for social events.